Our Reviews

Great job

Top notch service from start to finish. I have not had good luck with several dealerships until I came to Bill Cram. Sales and service are excellent thank you.

Always a wonderful experience at Bill Cram.

Pricing was to high for a simple oil change and tire rotation

Prompt and courteous service

Rick Burt and the others made my stay very pleasant . Rick kept me informed of all that went on . i would give them a AAAA++++

Always friendly and professional. This is why we have been coming back for 25 plus years. The service department is top notch! Rick Burt and Mike have always been great. We have enjoyed dealing with Zak Hand for our past few vehicles. Just a great team all around!

Worked with the Collision Shop (CS) to repair our '23 Chevy to "as new" condition following a traffic accident. The CS staff were extremely patient and helpful in dealing with a very difficult insurance company. Once an acceptable appraisal was negotiated, the work was completed to our complete satisfaction.

Called about problem with hood on 2014. pick up.got me right in and done in good time.special thanks to Rick Burt.

Very helpful and responsive.

Prompt, efficient service. Everyone friendly and accommodating.

Good

Matt was great, patient, not pushy, and took the time to explain everything necessary. Great sales policies, great sales person. More importantly, there should be responsive positive follow up calls after any and all sales. Customer Svc 101. Matt is a great guy Bill Cram is lucky to have him for 10 years or however long he's been in sales.

Great service

Fast and easy

Fast and efficient.

It was great dealing with Matt and Tim.

Excellent service. Friendly, professional staff.

friendly, knowledgeable, with no pressure

Prompt courteous service

Very easy

Always super friendly and efficient.

Although Bill Cram had my vehicle for 2 months, that shouldn't reflect on them. Bill Cram (Chris) was wonderful, he kept me updated as to what was happening with my insurance company. My insurance company (Allstate) seemed to have been the cause of all of the issues that we had. I picked up my vehicle yesterday, it drives nice and it looks beautiful. Great job by all of the people that worked on it.

I always find that all the folks working at Bill Cram's Chevrolet are very pleasant and helpful. They do great work keeping my car in good condition.

Zach did a great job.

Dropped car off early. Went to lunch. Came back and car was done. Quick and easy

First time buying a car at this dealership. Zac was very professional and experienced and the price they came to me with was almost exactly what my price was. Paperwork remains a little cumbersome as it had to be done online and on paper in some cases.

Salesman Zack was very knowledgeable,pleasant to work with and answered any question I had regarding the sale and about the vehicle

We love the Bill Cram Service Department, they are fantastic!! Rick is the best! We had 2 vehicles serviced and they got us in and did a great job!!

The experience was fine.

Service was completed fast, convenient, fair priced. Everything explained so I fully understand what work was performed. Highly recommend the sales and service team at Bill Crams.

This was an unplanned service that Rick secured the needed part and Marshal got the work done the same day that I called in. The service dept.has always performed at this level. Very much appreciated

Fantastic service!!!

Keep up the good work.

Bill cram's , dealership outstanding everybody friendly, polite they treat you like a customer should be treated. Very pleased to do business with that dealership.

Best service department in the area! Always go over and above for Customers. Thank you Rick and team!

Always friendly service. Very professional and knowledgeable staff.

Quick, efficient process.

Excellent. I was treated very well by everyone at the dealership. Courteous & respectful staff.

Everyone was nice and helpful.

Fast and efficient

Was given a deal to replace tires on my car. Done in reasonable time.

Very friendly, very knowledgeable about the vehicles and we're quick to find the vehicle matching my needs.

Service was swift and personal very polite.

The service was fast and everyone was courteous.

I was unable to bring my SUV in this time, but my son brought it for inspection and service. He got the same great service I always get. That is why I have been a customer for many years.

They did a good job in the repair of our 2021 Equinox.

Scheduled service was on time and quick

The vehicle takes 5.3 quarts of oil and it appears they put 6 quarts in as it reads way over the fill mark on the dip stick. Now we have to drive 50 miles round trip to have this corrected. Luckily we checked it before a lengthy road trip this weekend. Mechanics should be made aware of each vehicles oil limit before an oil change.

-Very helpful on questions about the trucks I was interested in. -spent time looking for the truck that fit my needs best. -worked in a professional manner with me. - made my experience at Bill Cram feel comfortable and appreciated.

I brought my 2017 Equinox in for an oil change, tire rotation, and change the cabin filter. In just over an hour it was all done. Great job as always. Thank you... Carol Harry

Very good, on time and informative.

Friendly staff, it was serviced ahead of schedule!!

Oil Change and NY inspection. Everything was great!

It was just for oil change tire rotation. Very fast efficient service.

All went smoothly. Questions answered quickly.

Zach and Tim were the best. Understood my needs and wishes. They helped make my new lease possible with minimal stress on my part.

Excellent service and Matt Olmsrtead was great to work with

Great Team.

Every one was pleasant and nice.

All was good

We always get the best service.

Took longer than expected. Still do not have AC.

In for oil change and tire rotation. Called for appointment 9am next day, back out by 10am. Very satisfied with service.

Fast and friendly service

Mike was amazing and really helped me throughout the whole process. Thanks Mike!

Tim helped us Thursday when we came in and went the extra mile getting us answer's

Rick Burt (service manager), alway goes above and beyond to satisfy the customers needs!

Friendly and fast

My appointment was fast, Didn't take them long to do my inspection at all.

Everyone is friendly

Waiting to hear from GM on issues with transmission. It has been 4 months .

Always a great experience.

The service department is exceptional at Bill Cram Cheverolet. They did a great job servicing my vehicle.

Tim and zak are so great to work with. In and out. Love bill crams!

It was great.

Staff very friendly and respectful. They care .and make the customer feel welcome.

Friendly staff

Matt was friendly and very helpful during the time I was there. I am extremely pleased with the process of getting this new Equinox.

Everyone involved in the trade of the purchase was exactly what I would’ve asked for great people wonderful business

Pleasant staff and quick service and reasonable price! Bravo to the Cram service team!

Got us in quick and very courteous!

Picked up car and delivered it. Very considerate, I am 87 and disabled. Customer for years. Good people!

got what i asked for

Service department always makes it right !! Rick Burt and his department were very professional. Kyle and Tim were great also !! Thank you as always.

Quick and reliable service

Very helpful and kind

From the call to make the appointment to the time I drove away. The service team is fantastic.

It was Inspection time. My car was taken right in and she passed with flying colors. Was quick, and efficient. Thank you Bill Cram team. You are awesome.

Above & beyond. I work overnights & they Picked my vehicle up from my drive way & when I woke up it was back.

Always a great job

no problems

Always the best

Great friendly service.

Oh first of all it’s been here since I worked there and I think you better get a new computer system just saying

Easy appointment scheduling and excellent service getting the repair completed. Best service team around! Thank you Rick and team!

Always a pleasant visit. Very professional and friendly staff.

The repair on my care looks great. Can't even tell that it happened.

Your service and sales team are fantastic. I have had a great experiance every time I have done business with Bill Cram

Best service and parts department around! Thank you Rick and team!!!

took me in when they told me they would, analyzed the problem quickly and said they can fix it. Completed the job sooner than expected. Good job. Thank you

Great service throughly checks everything on the vehicle

Honesty , integrity and friendly faces.

The service team is great to work with.

Matthew was Great

Just a great dealership, you get treated like family, friendly nice greet with a smile every time.

It was easy and quick just for an oil change and tire rotation. I got a thorough inspection once over on my car as well.

It was great my sales person was the best and fun with him

Very fast friendly and efficient.

Calm and worked very easily with me. We have had a Chevy car most of our 56 years of marriage. After looking at different car dealership, they couldn't compete with our Chevy Trax

Great service department

Easy making arrangements for service. Needed inspection, oil change, tire rotation, check brakes and battery. Also cleaned inside of windshield. All completed in a timely manner

Took forever to get notified of the diagnose. Then they had to order parts, the part received was the wrong one. They had to run another diagnose, @ the tune of $179 bucks plus tax.

I appreciate the team at Bill Cram. Especially our sales person Zak..I hate car shopping but the experience was good especially because we had the added complication of selling my old lease to my grandson. Zak pulled it altogether and we are happy with the service..

The guys in service department are the best . Kyle kept me informed all the way on what was wrong . They go above & beyond and deserve a recognition . They took very good care of my car as they always do . I give them a AAAAA+++++.

The sales personnel was fantastic! In particular, Sofia Chavarria was very pleasant to work with and will most definitely purchase future vehicles at Bill Cram Chevrolet!

They were very helpful !

Service department has been great for the last 40 years we have does business with them

Bill Cram’s is an excellent dealership, you are treated with respect, when you walk into the dealership, you are greeted with a smile and a hello, this last appointment that I had, I change it three time in a week, no problems at all they were more then happy to make changes for me, I really appreciate it. To me that’s tell you about a dealership.

Service department did a great job Paint shop could use some updated ways to handle customer interactions. Tell me what you can do not excuses for what you can't do. Give choices to help the customers buy from your dealership

In on time and done at reasonable time

The gentleman who I worked with to get my new 2026 Chevy Trax was extremely helpful, kind, coordinated and knowledgeable. He helped my decision feel seamless and the process took less than 24 hours from start to finish. I'm very grateful.

My experience was excellent, there is nothing that I could suggest to improve.

Very courteous, and professional

My car was brought in for an oil change. It was done in a timely manner, and I was out the door. Good job.

I have had Many Chevrolet Cars over the last 35 years From Bill Cram That Is Where I Take Them !

CRAMTASTIC :)) Rick Burt and his service department are excellent. Kyle & Tim !

This place is great.

Great atmosphere, great people. Service department does quality work.

Best service team around! Thank you!!!

Was very polite knowledgeable and fast service

Service rep went over repair work, letting me know what I should have done.

It was ready earlier than expected. Great Service!!

Great as always!

Great service at Bill Cram Chevy!

Tim's and Kyle's communication was friendly and professional. Much appreciated.

No

Matt was awesome ne explained everything in detail and made it a great experience

The salesman was pretty easy to work with. New vehicle was delivered the next day. I would definitely buy another vehicle from them.

Service was quick and easy. On time. Friendly people!

I had a tire light on. Put air in all tires....it shut off after traveling a bit. Then came back on. I made an appt. and took it in. The sensor was dead. It was replaced and recalibrated. All is perfect again. Thank you and Merry Christmas to all.

As always, very polite, helpful and answered all of my questions.

Friendly and a pleasure to deal with my 1st deisal but I have alot to learn I'm sure they will help me .

Great people to work with

I have bought several vehicles from this dealership and I have never regretted anything. The service is exceptional and any problems I have is always taking care of what.

We were hearing a bit of noise from our 2018 Colorado and the Cram service team checked it out and said we needed a new rear differential. Chevy doesn't make them any more for our 2018 truck, but Kyle at Cram's was able to locate a gently used one for us. We opted not to do the repair at this time, and they were fine with that. We only put about 5K miles on the truck per year, so will wait until the situation gets a little worse before spending $6,500 for the repair.

Staff was very welcoming and the scheduled work was done promptly.

Service department always gives me the best service. Thank you Tim & Kyle

The best Service Team! Thank you for all your hard work and help!

Always wonderful!

Problem diagram n used. Parts ordered. Will reschedule installation later.

Great service

my appointment was quick!

Courteous, kind people. Fast, efficient service. Comfortable waiting area.

A+

Easy to make an appointment. Excellent service. Waiting time was normal. Car came back washed.

Good service, will be back